Privacy Policy

This privacy policy has been compiled to inform you about how Home Comforts Hiking collect and use the information you provide.

Home Comforts Hiking regards customer privacy as an important part of our relationship with our customers. If you have questions or concerns regarding this statement, you should first contact the team through our CONTACT PAGE. 

Personal Information We Collect

We lawfully collect personal information that is necessary for our business to function and may include:

Name, company, address and contact details. 
Payment card data. 
Data from customer surveys, subscriptions or newsletters. 
Data from Home Comforts Hiking’s social media and other digital platforms.

We may collect other information to assist you with your travel plans including but not limited to, passport number, driver’s license or other government-issued identification number, date of birth, gender, arrival and departure locations and times, airline, hotel or car rental information and other related travel information.

We will not knowingly collect personal information from children. If you are a parent or guardian of a child under the age of 13 and believe he or she has disclosed personally identifiable information to us, please contact us through our CONTACT PAGE. If a user is under 18, unless consent is obtained from the parent or guardian, they are not allowed to provide us with personal information. A parent or guardian of a child may review and request deletion of such child’s personally identifiable information as well as prohibit the use of that information.

How We Use Your Information

We use the information we collect for the purpose disclosed at the time of collection or otherwise as set out in this Privacy Statement. We will not use your personal information for any other purpose without first seeking your consent, unless authorised or required by law. Generally we will only use your personal information:

To maintain your relationship as a customer of  Home Comforts Hiking
To provide the products and services you have requested from Home Comforts Hiking
 To report to relevant authorities about the hikes we conduct, if required by them
To administer and manage those products and services 
To answer your enquiry 
For marketing of products and services you have shown interest in and only with your explicit prior consent

Agents and Third Party Software

Home Comforts Hiking may use from time to time agents, social media and/or other cloud based software to market and/or manage our business. These third party companies, example, WIX, PayPal, Stripe, Facebook, Instagram, WhatsApp etc, use social media features and widgets (such as “Like” and “Share” buttons/widgets) which are provided and operated by them and either hosted by a third party or hosted directly on our website or mobile application. Such features may collect information such as the page you are visiting on our website/mobile application, your IP address, and may set cookies for the proper functioning of features.

If you are logged into your account with a third party company, then the third party may be able to link information about your visit to and use of our website to your social media account with them. Your interactions with the social media features may be recorded by the third party. In addition, the third party company may send us information in line with their policies, such as your name, profile picture, gender, friend lists and any other information you have chosen to make available, and we may share information with the third party company for the purposes of serving targeted marketing to you via the third party social media platform. You can manage the sharing of information and opt out from targeted marketing via your privacy settings for the third party social media platform.

Your interactions with these social media features and widgets are governed by the privacy policy of the third party company providing them. For more information about the data practices of these third party companies, please refer to their privacy policy directly.

Personal Information

If you have requested to be on our mailing list you may at any time decline any further marketing communications. You may also at any time ask to be removed from our mailing list.

Customers have the following rights in respect of their personal information: 

Access to personal information and request a copy of such information, subject to law. 
Request correction and updating of personal information.  
Demand the deletion of personal information, subject to law.  
Withdraw a consent to process personal information, subject to law.

We reserve the right to reject any requests in respect of processing personal information which are of a harassing or repetitive nature, which require disproportionate technical measures, which impact the protection of other customers’ personal information, or where it would be disproportionately resource-demanding or highly complicated to accommodate the request.

We protect personal information from unauthorised disclosure. Only Home Comforts Hiking persons/employees who require access to the personal information in connection with their job function have access to this data. In some cases, Home Comforts Hiking may be required by law or by the order of a public authority to transfer personal information.

Data Protection Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights and Home Comforts Hiking aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Information. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us via our CONTACT PAGE.

In certain circumstances, you have the following data protection rights:

You have the right to request access to your Personal Information that we store and have the ability to access your Personal Information.
You have the right to request that we correct any Personal Information you believe is inaccurate. You also have the right to request us to complete the Personal Information you believe is incomplete.
You have the right to request the erase your Personal Information under certain conditions of this Policy.
You have the right to object to our processing of your Personal Information.
You have the right to seek restrictions on the processing of your Personal Information. When you restrict the processing of your Personal Information, we may store it but will not process it further.
You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
You also have the right to withdraw your consent at any time where Home Comforts Hiking relied on your consent to process your Personal Information.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Information. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Cookies

Home Comforts Hiking uses cookies. Cookies are used for personal settings, website functionality and targeted marketing. In your browser you can delete cookies, or set the browser to request your permission to accept cookies.

Changes to this Privacy Policy

It may be necessary for us to review and revise our Privacy Policy from time to time. An amended version will be posted on our website: at https://www.homecomfortshiking.com

Contact Us

If you would like any further information, or have any queries in relation to this Privacy Policy or our information handling practices in general, please contact us through our CONTACT PAGE.

26th August 2025